Praveena Designer

Return and Replacement Policy

Return Policy:

  • We accept returns within 3 days of receiving your order. To initiate a return, please ensure the following:
    • The item must be in its original condition, unused, and in the original packaging.
    • A receipt or proof of purchase must be included.
  • To request a return, please contact our customer service with your order details. Once your return is approved, we will provide instructions for sending the item back.
  • Please note that return shipping costs may apply, and we recommend using a trackable shipping service to ensure the safe return of your item.

Replacement Policy:

  • If you receive a damaged or defective item, you can request a replacement within 3 days of receipt. To qualify for a replacement:
    • Contact our customer service with your order details and a description of the issue.
    • We may ask for photographic evidence of the damaged item.
  • If your replacement request is approved, we will send you a new item at no additional cost.

 

 

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